Shipping + Returns

Returns and Refunds

If you have a question about a return or refund, contact Beauty By TMY through the contact information on this website and include your order number. Please wait for instructions before sending an item back. Beauty By TMY will review your request and communicate the available next steps.

Damaged or incorrect items

If an item arrives damaged or differs from your order, contact Beauty By TMY with your order number, a description of the issue, and photos when available. We will review the issue and respond with next steps.

This policy does not limit rights that apply to your purchase under law.